Service Catalog
A banker on your side — when decisions matter.
On-demand access to current and former commercial bankers. Get the perspective lenders use internally, document reviews that surface gaps before submission, and a right hand through lender conversations — before distress, during workout, or while preparing a new loan request.
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Subscription Tiers
What each Club tier includes
All tiers include self-service tools and community access. Higher tiers add faster banker response, scheduled calls, document review, and dedicated support.
| Entitlement | Club Essentials $29/mo | Club Professional $79/mo | Club Advisory $249/mo |
|---|---|---|---|
| Distress calculator suite (DSCR, runway, bankruptcy cost) | ✓ | ✓ | ✓ |
| Workout & lender strategy frameworks | ✓ | ✓ | ✓ |
| Premium content library | ✓ | ✓ | ✓ |
| Community forum — members and bankers | ✓ | ✓ | ✓ |
| Private async Q&A with a banker | 48-hour SLA | 24-hour SLA | Same-day SLA |
| Scheduled banker calls | — | 1 × 30 min / month | Unlimited |
| Dedicated banker assigned to your file | — | — | ✓ |
| Underwriting document review | — | Light review — up to 5 docs / quarter | Full review — unlimited docs / month |
| Lender call prep & post-call debrief | — | ✓ | ✓ |
| Lender package preparation | — | — | Included (1 / quarter) |
| POA representation (banker contacts lender on your behalf) | — | — | Available — custom terms |
Club Essentials
$29/mo
Self-service tools plus async banker Q&A.
SLA: 48-hour async response
Club Professional
$79/mo
Deeper access, scheduled calls, and quarterly document review.
SLA: 24-hour async response
Club Advisory
$249/mo
Dedicated banker, unlimited calls, monthly full underwriting review.
SLA: Same-day async response
On-Demand Advisory
Core subscription value — a banker in your corner when you need one.
Async Q&A
SubscriptionEssentials: 48-hour SLAProfessional: 24-hour SLAAdvisory: Same-day SLAPrivate written questions answered by a seasoned banker — not a chatbot, not a forum post.
Deliverable: Structured written guidance in your member portal
Typical trigger: Lender requested updated financials; covenant concern; which workout option to pursue
Scheduled Banker Calls
SubscriptionProfessional: 1 × 30 min / monthAdvisory: UnlimitedVideo or phone sessions with an agenda sent in advance — for situations that need a real conversation.
Deliverable: 30–60 minute session + follow-up notes
Typical trigger: Multi-creditor negotiation; preparing for a lender meeting; complex capital structure
Same-Day Triage
SubscriptionAdvisoryUrgent situation assessment when time matters — default notice, payroll crunch, imminent covenant breach.
Deliverable: Priority queue placement + initial assessment same business day
Typical trigger: Default notice received; lender froze line; payroll at risk
Dedicated Banker
SubscriptionAdvisoryOne assigned banker who knows your file, lender relationships, and history — not a rotating queue.
Deliverable: Named banker + continuity across engagements
Typical trigger: Ongoing workout; repeat financing needs; complex lender panel
Lender Call Prep
SubscriptionProfessionalAdvisoryTalking points, document checklist, and role-play before you speak with your lender.
Deliverable: Prep brief + do/don't say list
Typical trigger: Forbearance request; modification pitch; annual review meeting
Post-Call Debrief
SubscriptionProfessionalAdvisoryBanker reviews what happened in the lender conversation and defines concrete next steps.
Deliverable: Written debrief + action plan
Typical trigger: After any significant lender or creditor call
Underwriting Document Review
Signature deliverable — financial and non-financial documents reviewed the way a banker underwrites them.
Every review delivers
- ✓Readiness score (0–100) with dimension breakdown
- ✓Gap list — missing, weak, or inconsistent items
- ✓Lender narrative — how a banker would present your file
- ✓Priority action list before submission or negotiation
- ✓Optional per-document banker notes
Financial documents reviewed
- Business tax returns — Consistency, red flags, DSCR impact
- Personal tax returns — Global cash flow, guarantor exposure
- P&L / income statement — Trends, one-time items, narrative
- Balance sheet — Liquidity, leverage, working capital
- Cash flow statement / projection — Runway, debt service, assumption credibility
- Bank statements — NSF patterns, deposits, undisclosed debt
- AR / AP aging — Receivable quality, vendor stress
- Debt schedule — Maturity wall, rate exposure, creditor priority
- Rent roll (CRE) — NOI, vacancy, lease rollover
- Personal financial statement — Global DSCR, contingent liabilities
Non-financial documents reviewed
- Business plan / executive summary — Lender-readiness, narrative gaps
- Org chart / ownership structure — Control, guarantor mapping
- Major customer & vendor contracts — Concentration, covenant risk
- Lease agreements — Term, assignment, landlord rights
- UCC / lien search results — Priority, subordination needs
- Insurance certificates — Collateral adequacy
- Environmental reports (CRE) — Risk tier, likely lender conditions
- Franchise / license agreements — Transferability
- Litigation summary — Materiality, disclosure obligations
- Existing loan documents & amendments — Actual covenants vs assumptions
Light Document Review
SubscriptionProfessional: Up to 5 docs / quarter+ Add-onTargeted review of up to five documents — ideal for a quick readiness check before lender submission.
Deliverable: Readiness score + gap list + priority actions
Typical trigger: Preparing a loan request; lender asked for specific updates
Full Underwriting Review
SubscriptionAdvisory: Unlimited docs / month+ Add-onComprehensive review of all financial and non-financial documents relevant to your loan request or workout.
Deliverable: Full deliverable package (see checklist below)
Typical trigger: New loan application; major modification; SBA workout package
Readiness Score & Gap Analysis
SubscriptionProfessional: With light reviewAdvisory: With full reviewQuantified lender-readiness with dimension breakdown — know where your file is strong and where it fails banker scrutiny.
Deliverable: 0–100 score + dimension breakdown + ordered fix list
Lender Narrative Draft
SubscriptionAdvisory: Included with full review+ Add-onOne-page summary written the way a banker would present your situation to credit committee.
Deliverable: Banker-voice narrative memo
Lender Package Preparation
Project-based assembly of the financial summary and narrative your lender expects.
Standard Lender Package
ProjectAdvisory: 1 / quarter included+ Add-onOrganized financials, cash flow projection, situation narrative, and proposed resolution outline.
Deliverable: Submission-ready lender package
SBA Package
ProjectAdd-onSBA 7(a) or 504 framing — documentation framework, PFS support, offer-in-compromise structure.
Deliverable: SBA-aligned submission package
Distressed / Urgent Package
ProjectAdd-onHigh-urgency package for imminent default or active collection — five business day turnaround.
Deliverable: Emergency forbearance letter + negotiation brief + full standard package
New Loan / Refinance Package
ProjectAdd-onProactive underwriting presentation for a new credit request — not just distress.
Deliverable: Credit memo–style borrower presentation
Lender-Facing Representation
High-touch engagement when you need a banker speaking to your lenders directly.
POA Representation
RetainerAdvisory: Custom retainer+ Add-onBankerBoy holds limited power of attorney to communicate with lenders on your behalf — you focus on running the business.
Deliverable: Banker-managed lender correspondence + status updates
Workout Negotiation Support
RetainerAdvisory+ Add-onForbearance, modification, deed-in-lieu, offer in compromise — structured negotiation strategy and execution support.
Deliverable: Negotiation playbook + term sheet review
Multi-Creditor Coordination
RetainerAdvisory+ Add-onSenior/sub debt, UCC priorities, inter-creditor agreements — when more than one lender is in play.
Deliverable: Creditor matrix + coordination plan
Specialized Banker Expertise
As the subscriber base grows, BankerBoy adds bankers by specialty — matched to your situation.
SBA Lending
SubscriptionProfessional: Best availableAdvisory: Priority matchFormer SBA department leaders — 7(a), 504, workout, guaranty issues.
Commercial Real Estate
SubscriptionProfessional: Best availableAdvisory: Priority matchCRE workouts, rent rolls, NOI stress, construction-to-perm transitions.
C&I / Asset-Based Lending
SubscriptionProfessional: Best availableAdvisory: Priority matchLines of credit, borrowing base, ABL field exams, covenant resets.
Industry Verticals
SubscriptionAdvisory: Priority matchHealthcare, franchise, manufacturing — sector-specific underwriting norms.
Tools, Content & Community
Retention layer — self-service resources plus peer community between banker engagements.
Distress Calculators
Self-serviceEssentialsProfessionalAdvisoryDSCR, cash runway, bankruptcy cost — understand your numbers before anyone else does.
Workout Framework Library
Self-serviceEssentialsProfessionalAdvisoryForbearance, modification, deed-in-lieu — options most attorneys won't mention because they're not billable.
Premium Content Library
Self-serviceEssentialsProfessionalAdvisoryBanker-written guides, templates, and case studies — tier-gated.
Member Community
CommunityEssentialsProfessionalAdvisoryForum for members and bankers — peer proof, anonymized patterns, moderated.
Group Office Hours
CommunityProfessional: Coming soonAdvisory: Priority accessScheduled group Q&A sessions with bankers — planned as subscriber base scales.
Who answers
Banker supply — launch and scale
At launch
Charlie Miles is the founding banker — every Advisory and Professional engagement routes to Charlie until capacity limits require additional bankers.
As we scale
As subscriber volume grows, BankerBoy onboards vetted current and former commercial bankers by specialty. Members see available expertise; Advisory tier receives priority matching and dedicated assignment.
Advisory memberships are capacity-limited at launch to protect same-day SLA and dedicated-banker promises.
Add-ons
Beyond your tier — or without a subscription
Second Opinion Review
One-timeIndependent banker assessment of your current situation and the options in front of you.
From $350
Learn more →Full Underwriting Review
One-timeComplete document review for non-subscribers or above tier quota — readiness score, gap list, lender narrative.
$500–$1,500 by complexity
Learn more →Lender Package Prep
One-timeFinancial summary and narrative package that opens doors with your lender.
$750–$2,500
Learn more →POA Representation
Ongoing retainerBankerBoy handles lender contact on your behalf under limited power of attorney.
Custom — contact us
Learn more →
Ready for a banker in your corner?
Start with Club Essentials and upgrade when you need calls, document review, or dedicated support.
Join BankerBoy Club